Let’s face it. Compliance training is not the most exciting thing to look forward to. They are usually a dreaded event by employees because of the lengthy, complicated and boring content being presented for hours. Even in e-learning courses that offer videos related to the same, employees just play it for the sake of it and probably take a nap in between, without retaining anything. This makes it extremely difficult for L&D professionals to achieve the desired outcomes of compliance training programs.
At the same time, these trainings are also compulsory to conduct, especially in highly regulated industries such as automotive, airlines, pharmaceutical, oil and gas and financial services. Mandatory compliance trainings such as IRDA training in insurance, GMP training in pharmaceutical industry, and Health, Safety and Environment (HSE) in Manufacturing have to be taken by the concerned employees. Unfortunately, most organizations rush through it, as they are driven by a “box-ticking” mindset when it comes to compliance, as they need to get it done as a part of mandatory regulatory requirements. The result? No one benefits from this, neither the organization that spends large amounts of resources in conducting the training, nor the employees, who end up wasting a lot of time only to learn nothing.
This is a big problem. Compliance training requires the transfer of a huge amount of knowledge to the trainees, which comes across as a high cognitive load on them. As a result, delivering such training in one go will not enable learning or retention. Thankfully, there is a solution to make compliance trainings much more engaging and interactive.
The answer lies in microlearning. Read on to find out how microlearning can be leveraged to get the most out of compliance training.
1. Microlearning makes compliance training engaging
One might wonder if making compliance training an engaging experience is even possible? Yes, it absolutely is. A Survey by Software Advice revealed that more than 50% of employees are more likely to use their company’s online learning tools if the learning content is broken up into shorter chunks. Achieving this can be quite challenging but the scope for creativity is endless.
Microlearning can be used to provide an interactive learning experience by incorporating strategies such as storytelling and scenario based learning. Using online learning technology to reward learners with points, badges, certificates of completion, cash incentives etc. can motivate learners to engage and work harder to reach a certain goal. Adding some level of competition by creation of badges or point leaderboards can also enable learners to set higher standards of achievement and be proud of their performance. Adding a dose of humor every now and then and using rich graphics to create stunning learning experiences. An otherwise lengthy compliance training course can be made more appealing to employees if broken down into smaller, more digestible chunks, in ways that are visually appealing and challenge the mind of the learner.
2. Microlearning enables higher retention levels
In the fast paced world that we live in, everyone, including your employees seem to be busy. Scarcity of time is quoted by almost everyone in the corporate world. This is magnified by the problem of lower attention spans. A study by Microsoft Corp in 2015 revealed that the average attention span of a human being has fallen to as low as eight seconds! With such low attention spans, overloading employees with too much information will only push them further away from learning.
Microlearning can help resolve this issue as it allows for spaced repetition of key concepts over time. This makes learning more effective. Critical information can be delivered to learners on their mobile devices in different ways, according to the pace and convenience of the learners and the stage they are at. Pushing out relevant content in different formats over a carefully planned period of time, make sure that the concepts are retained for longer.
3. Microlearning puts learners in the driver’s seat
Modern learners prefer learning through mobile devices, when they want and where they want. They are mostly looking for self learning options with the right kind of support, without anyone spoon feeding them or forcing them to attend classroom training sessions. Microlearning satisfies this need of learners by allowing them to feel in charge. The Learning Paths in RapL allows training to be structured and assign milestones so that learners can gradually progress to reach an end goal.
Learners can go to the Library feature in the RapL app which gives them the advantage of sifting through available content and clicking on a module they want to learn more about.
With advanced search options, learners can also search for information with relevant keywords and search tags. This information can be accessed at the time of need, making the process fast and useful. Such a process respects learners time and empowers them to take charge of their own learning, which goes completely missing in case of a traditional training session.
4. Microlearning helps improve compliance training ROI
Improving ROI is one of the main objectives of all training initiatives. This can be possible only if learning outcomes are met and the cost incurred in delivering the training is justified. Traditional classroom training or handing out compliance courses for employees to read through do not help achieve quality training outcomes. This is a serious concern for businesses as all efforts in terms of time and money goes for a toss.
Microlearning allows for training to be delivered on mobile devices across geographies in short nuggets. This helps save a lot of infrastructural costs related to classroom training expenses, trainer fees and transport costs. Most importantly, it saves a lot of time that otherwise goes in planning sessions and training events. The content can also be reused, and updates can be added to existing modules in a short span. Trainees automatically get notified about such updates through alerts. Cost is reduced, engagement is high and training is much more effective and continuous, which leads to higher ROI for organizations.
Microlearning also offers rich analytics that can enable organizations to have a clear view of completion rates, performance of employees, and engagement data. This information is critical to improve and refine training programs for the benefit of employees as well as the organization.
Microlearning is an effective tool to conduct compliance training programs. With microlearning, you can transform even the most boring compliance training topic into an exciting and interactive learning experience for your employees. Employees will participate at their own will, without being forced to do so. This is when learning truly takes place.