12 questions to ask when choosing a learning platform

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Selecting a learning platform is more than just checking off a “training” box. It’s about finding a solution that drives tangible business results. We’re talking about reducing costly errors, improving operational efficiency, and ensuring your workforce consistently performs at its best.
That’s why choosing a learning platform can be a bit like navigating a buffet with too many options—there’s just so much to consider! With choices ranging from Learning Experience Platforms (LXPs) to microlearning, gamification, and traditional Learning Management Systems (LMS), each type brings its own unique strengths to the table. The challenge lies in aligning the platform with your business goals, whether that’s boosting productivity or enhancing employee engagement.
This guide aims to simplify your decision-making process, helping you choose a platform that goes beyond the basics and truly propels your business forward.
People forget nearly 90% of what they have learnt within just 7 days, unless the concepts are reinforced. That’s why employees swamped with documents, presentations, and classroom sessions are not likely to learn much.
However, time constraints make it difficult to reinforce vast concepts.
What can you do instead? Arm your employees with one concept at a time. Studies show the human attention span is only 8.25 seconds, so keep your training concise.
RapL is your software for that.
With so many options, picking the right learning platform is like navigating a buffet. It’s not about the basics—it’s about finding the tools that align with your business goals and drive performance.
1. Does it go beyond 'training' and focus on business impact?
When most people think of a learning platform, they picture a place where employees go to complete courses, pass tests, and get a certificate. But that’s just scratching the surface. The right learning platform is a strategic tool that directly impacts business results.
A good platform helps reduce errors, improve efficiency, and integrate learning into daily workflows, transforming it into a strategic business tool. Look for features like error reduction, operational improvements, and microlearning to boost team performance and productivity.
2. Does it close knowledge gaps effectively?
Your platform should help you spot and fix knowledge gaps before they start affecting performance. A good learning solution will not only highlight these gaps but offer targeted solutions to fix them. This means employees aren’t wasting time on topics they’ve already mastered—they’re focusing on the areas that need attention.
The result? Fewer mistakes, more confidence, and a better overall output from your team!
3. How secure is your data?
Data security is critical when handling sensitive employee and company information. Ensure the platform meets the latest security standards and integrates compliance training seamlessly, particularly for regulated industries. This ensures ongoing adherence, not just annual compliance.
4. Can it grow with your business?
You’re not planning to stay the same size forever, right? Whether you’re a startup ready to take off or an established company looking to scale, the learning platform you choose should grow with you.
You’ll want a platform that can handle more employees, more content, and more data without breaking a sweat. And make sure it doesn’t just add quantity but quality too—customization options, new features, and flexibility to adapt to your evolving needs are key.
5. Does it provide real-time insights for better decision-making?
A platform should provide real-time analytics, offering insights into employee progress, skill gaps, and where additional support is needed. This data helps make informed decisions on training efforts and resource allocation, optimizing learning outcomes in real-time.
6. Can it integrate learning into daily workflows?
Learning should be part of daily work, not a disruption. Look for a platform that integrates seamlessly into workflows and allows mobile access for learning on the go. Microlearning and on-demand support should be available to assist employees as they work.
Ensure your platform can identify and fix knowledge gaps while meeting high security standards. Look for a solution that grows with your business and keeps data secure.
7. Does it drive employee engagement and motivation?
A learning platform that engages employees through gamification* and personalized learning paths leads to better results. These elements boost morale and confidence, reducing mistakes and increasing performance while keeping employees motivated and invested in their growth.
* Presence of dopamine in the brain is associated with improved attention, focus, and memory retention (Duszkiewicz, Adrian J et al., 2019).
8. Is the onboarding process smooth, with strong support?
You don’t want a learning platform that feels like a burden right from the start. Onboarding should be a breeze—no complex setups or long wait times.
A good platform is one that helps you onboard new employees effortlessly, giving them immediate access to all the training material they need. Plus, having solid vendor support means you won’t be left hanging if things go sideways during implementation. Look for a partner, not just a provider, to help you through the setup and beyond.
9. Will it provide long-term value and measurable ROI?
We’re all working with budgets, and cost matters. But instead of focusing on just the price tag, consider the value you’re getting.
Does the platform help you achieve your learning and development goals?
Does it help improve employee productivity and reduce mistakes?
Will it save you money in the long run by boosting efficiency and reducing errors?
If the answer is yes, then you’re looking at a solid return on investment.
Investing in a learning platform is about more than just the price tag. It’s about the long-term value it brings to your business.
10. Is it user-friendly across all levels?
Choose a platform with an intuitive interface that doesn’t require extensive training to navigate. It should be easy to use for employees of all tech levels and be accessible on mobile devices to ensure learning can happen anytime, anywhere.
11. Is it built for the future?
When selecting a learning platform, ensure it is future-proof. This means it should be built on scalable, up-to-date technology that can adapt to changing industry standards and emerging needs. An investment in this platform is a commitment to relying on it for at least the next five years, allowing your organization to leverage its capabilities fully without frequent disruptions or the need for costly replacements.
12. Does it encourage continuous learning?
A learning platform should do more than engage learners; it must empower managers with actionable insights. Effective decision-making relies on real-time data that reveals how employees are progressing and where support is needed. This continuous flow of information enables managers to address challenges proactively, optimizing training efforts and ensuring that learning initiatives align with business objectives.
A future-proof learning platform offers long-term value. With scalable technology and measurable ROI, it’s an investment in your workforce’s success and your company’s future.
Ultimately, you need to focus on outcomes, not just training completion
For training to truly work, it has to be more than just a checkbox on the list. It needs to focus on real knowledge retention and practical application at work. The best training is personalized and continuous, addressing knowledge gaps over time. By keeping it bite-sized and easy to consume—especially in a language your team finds convenient—you can improve learning outcomes dramatically.
But here’s the kicker: without reinforcement, most people forget what they’ve learned within a few weeks. This hurts your ROI. To truly see the benefits of your training efforts, you need to reinforce learning regularly.
Finally, HR and L&D teams shouldn’t just focus on whether employees have completed the training. They should be held accountable for outcomes, like improved performance and fewer mistakes. By focusing on results, not just training completion, HR and L&D can significantly impact your company’s bottom line. That’s how training becomes a game-changer.
When it comes to addressing these needs, finding a solution that seamlessly integrates various aspects of effective learning can make all the difference. A platform like RapL helps organizations enhance engagement and drive meaningful outcomes, empowering teams to perform at their best. Discover RapL now: https://getrapl.com/book-a-demo/

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Dear reader, thanks for being with us all the way till the end. We suggest 2 things from here
1. Speak to us if you want a microlearning strategy deep-dive: Microlearning is extremely effective, if approached sensibly. Microlearning is the answer to today’s shortening attention spans and we know how to make learning successful via microlearning. Drop your context here and we shall partner with you for the rest.
2. Lap up more content: We have written some intense literature on how microlearning is the superglue between people and successful business operations. Access all of it here.

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