- RapL for the:
Tech industry
RapL equips employees with what they need to excel.
Learn how Tech companies use RapL for:
Trusted by some of the world’s best teams:
- Sales techniques
Sales teams are your frontline
Sales teams are at the frontline with clients so it’s business critical to train them efficiently and effectively. RapL helps you ensure your employees are always up to speed on the latest sales techniques.
RapL technology helps you build core competencies through:
- Tech training on domain knowledge and internal company/ product-specific knowledge
- Fast ramp-up of new employees on domain, products, sales and support process, etc.
- Training sales staff on new product launches and what's new in this version
- Training large volumes of partners, support staff, distributors, channel partners, integrators, etc. who are not on their payroll
- Quick training on process/SOPs, customer service and safety.
- Security
Keep your systems safe
System security is an integral part of your business. With the constant advancement of technology, employees must stay ahead of the curve and minimise the risk of security breaches.
Here are the top four things employees in technology companies need regular training and reinforcement on:
- Product sales training; it’s very important to know all features and technical aspects of products and new release updates
- Customer tech support scenarios such as handling customer questions, "how-to" and complaint scenarios.
- Specific domain knowledge based on product category like electronics, furniture, food or appliances (e.g. support & installation)
- Engineering and product development teams such as specific technology upskilling, development, design and testing process.
- Migration essentials
Get the basics right
From data to systems and technology, make sure the process of migration is always efficient and effective.
- Product knowledge
Keep your employees up-to-date
We know that new products and assortments hit stores fast and we’re here to help you keep your teams in the loop.
RapL helps your employees to comprehensively learn about new products and be able to confidently discuss them with customers.