FAQ

We are here to help you with any questions you may have

RapL general information

RapL is the perfect complement to an existing LMS; fusing bite sized daily learning with gamification and personalisation to drive long term knowledge retention.

RapL is available as a mobile app (iOS/Android) and on the Web browser

Pricing model is per user per month based on annual contract and slabs of users

Yes, RapL offers optional content services to create engaging micro learning quizzes with illustrations and translations

Yes, RapL offers optional analytics and execution support

RapL can be deployed quickly across large & fast growing organizations within 2-6 weeks

RapL technology information

RapL is a B2B SaaS application (running on the Amazon cloud)

Yes, RapL is designed as an enterprise class application (with scale, security, performance and reliability)

APIs are available for integration with existing HR/ERP/LMS systems to automate user management

Reports and analytics are personalized for each manager on the browser and on the mobile

All tech support is included in the SaaS subscription (L2 support. L1 is done by customer or at extra cost by RapL support team)

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ISO 27001:2013

Overview

ISO/IEC 27001:2013 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance. The basis of this certification is the development and implementation of a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS) which defines how RapL perpetually manages security in a holistic, comprehensive manner. This widely-recognized international security standard specifies that RapL do the following:

  • We systematically evaluate our information security risks, taking into account the impact of threats and vulnerabilities.
  • We design and implement a comprehensive suite of information security  controls and other forms of risk management to address customer and architecture security risks.
  • We have an overarching management process to ensure that the information security controls meet our needs on an ongoing basis.

RapL has certification for compliance with ISO/IEC 27001:2013. These certifications are performed by independent third-party auditors. Our compliance with these internationally-recognized standards and code of practice is evidence of our commitment to information security at every level of our organization, and that the RapL security program is in accordance with industry leading best practices.

SOC 2

Overview

SOC 2 compliance is a set of standards that organizations use to ensure the security, confidentiality, and integrity of their systems and data. SOC 2 compliance is often required by organizations that process or store sensitive data. RapL has compliance with SOC2 Type II report.

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We appreciate your interest in RapL. If you are selected for an interview, we will contact you shortly.

You'll hear from us soon

We’ll be in touch via email or a brief phone call.
During the week, you’ll hear from us within 24 hours and if it’s a weekend, we’ll follow up on Monday morning.

If you have a question, please feel free to email at hello@getrapl.com