RapL keeps sales, service and operations teams sharp on products, processes and regulations, through bite-sized learning on their phones.
From the sales floor to the back office, each team learns what its role needs and keeps that knowledge current.
The time your frontline sales teams spend with clients is extremely valuable. RapL helps you increase productivity and keep employees continually upskilling.
Financial products and services from your company or partners.
Get new hires productive quickly, even with high attrition and large hiring volumes.
New products, processes and SOPs, customer service and sales, including upsell and cross-sell.
RapL helps your customer service team learn how to manage queries and deal with customers day in, day out.
Give sales teams the training and tools to talk about your products in detail, with regularly reinforced knowledge of the latest banking products.
Banking is a highly regulated sector. Use RapL to help employees learn in-depth regulatory requirements comprehensively.
Our technology helps your team deliver operational excellence with a smile, with processes and SOPs everyone follows the same way.
When a product launches or a regulation changes, RapL gets the update to the right people and checks it has stuck.
Turn a new product, policy or regulation into a short lesson on every employee’s phone.
Quick quizzes confirm each employee has understood, not just opened it.
Regular refreshers keep product and compliance knowledge fresh long after launch.
These need regular training and reinforcement, not a one-time session.
Every product sold, plus new launches and promotions.
Clear points of difference against rival products.
Mandatory financial compliance and regulations.
Closing the sale and completing paperwork correctly the first time.
See how RapL works with your own products, policies and regulations.
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ISO/IEC 27001:2013 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance. The basis of this certification is the development and implementation of a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS) which defines how RapL perpetually manages security in a holistic, comprehensive manner. This widely-recognized international security standard specifies that RapL do the following:
RapL has certification for compliance with ISO/IEC 27001:2013. These certifications are performed by independent third-party auditors. Our compliance with these internationally-recognized standards and code of practice is evidence of our commitment to information security at every level of our organization, and that the RapL security program is in accordance with industry leading best practices.
SOC 2 compliance is a set of standards that organizations use to ensure the security, confidentiality, and integrity of their systems and data. SOC 2 compliance is often required by organizations that process or store sensitive data. RapL has compliance with SOC2 Type II report.
We appreciate your interest in RapL. If you are selected for an interview, we will contact you shortly.
We’ll be in touch via email or a brief phone call.
During the week, you’ll hear from us within 24 hours and if it’s a weekend, we’ll follow up on Monday morning.
If you have a question, please feel free to email at hello@getrapl.com