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Top 7 topics for onboarding training – and why


Executive Summary: Effective onboarding training sets the foundation for a seamless integration of new hires into an organization. Thoughtfully designed onboarding training fosters a sense of belonging, equipping employees with the knowledge and tools they need in a timely manner. It not only accelerates productivity but also cultivates a positive company culture, enhancing employee satisfaction and retention. This blog explores how to build an onboarding training plan, its benefits, and the top 7 areas to include in your onboarding training.

Welcoming new employees to your organization is an exciting and crucial step in building a strong and capable team. One of the key elements in ensuring the success and integration of new hires is implementing well-structured onboarding training plans. These plans not only help employees acquire the necessary skills and knowledge but also contribute to a positive onboarding experience. Think of it as the DJ of your onboarding party – setting the tone, ensuring everyone’s in sync, and making sure no one’s left on the sidelines.

📣 Message for the reader

People forget nearly 90% of what they have learnt within just 7 days, unless the concepts are reinforced. That’s why employees swamped with documents, presentations, and classroom sessions are not likely to learn much.

However, time constraints make it difficult to reinforce vast concepts.

What can you do instead? Arm your employees with one concept at a time. Studies show the human attention span is only 8.25 seconds, so keep your training concise.

RapL is your software for that.

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Building an onboarding training plan for employees

1. Assessment and individualization: Before crafting an onboarding training plan, it’s essential to assess each new employee’s existing skills, knowledge, and experience. It’s like tailoring a suit – one size does not fit all in training. This evaluation helps customize the onboarding training program to meet individual needs, ensuring that time is spent on relevant content. By recognizing and addressing specific gaps, employees are more likely to feel engaged and supported in their professional development.

2. Clear objectives and expectations: Establishing clear objectives is crucial for any onboarding training plan. Clearly outline what new employees are expected to learn and achieve during the onboarding training period. This helps in setting realistic expectations and provides a roadmap for both the employee and the trainer. Well-defined objectives also serve as measurable benchmarks for assessing the success of the onboarding training program. Help them navigate the new terrain and reach the coveted destination—success!

3. Onboarding training as a process: Forget one-hit wonders; think of onboarding as the greatest hits album. Gradually introduce new employees to their roles, team dynamics, and company culture. It is an ongoing process. A phased approach helps prevent information overload and allows for better retention of crucial details.

4. Multimodal learning approaches: People have different learning styles, and a one-size-fits-all approach may not be effective. Incorporate a variety of onboarding training methods, such as hands-on activities, interactive workshops, e-learning modules, and mentorship programs, maybe even a dance-off (just kidding). This not only caters to diverse learning preferences but also keeps the training engaging and dynamic.

5. Regular check-ins and feedback: Imagine if GPS never recalibrated. You’d end up in the middle of nowhere! Continuous communication is vital during the onboarding process. Schedule regular check-ins to gauge how well new employees are adapting to their roles and the company culture. Encourage open communication and provide constructive feedback to address any concerns or questions promptly. This approach fosters a supportive environment and helps employees feel valued.

6. Integration of company culture: Beyond job-specific skills, ensure that onboarding training plans include an introduction to the company’s values, mission, and culture. Immersing new employees in the organizational ethos from the beginning promotes a sense of belonging and alignment with the company’s goals. It’s like teaching them all the dance moves till they’re in sync with the groove!

7. Gradual autonomy and responsibility: Granting autonomy is like allowing someone to take the stage. As employees become more familiar with their roles, gradually allow them more autonomy and responsibilities. Let them take the mic (literally and figuratively) and contribute! This phased approach instills confidence. It also enables a smooth transition from the onboarding training phase to active contribution (and ensures they don’t freeze like a deer in headlights when faced with responsibility).

8. Continuous evaluation and adaptation: Business landscapes change faster than fashion trends. Regularly evaluate the effectiveness of the onboarding training plan and be prepared to make adjustments based on feedback and performance. The business landscape and industry requirements may evolve, necessitating updates to the onboarding training curriculum to keep it relevant and impactful.

Benefits of effective onboarding training

1. Increased productivity: Think of a well-designed onboarding training plan as the espresso shot for employee productivity. They’re caffeinated with skills, ready to tackle tasks with speed and precision. A well-designed onboarding training plan ensures that employees have the skills and knowledge necessary to perform their tasks efficiently. Productivity is boosted as employees can navigate their responsibilities with confidence, minimizing errors and delays.

2. Improved job satisfaction: Job satisfaction is the confetti of the workplace – it makes everything more fun! Employees who receive thorough onboarding training are more likely to feel confident and motivated in their roles. Job satisfaction increases as individuals become adept at their tasks, leading to a positive work culture.

3. Reduced turnover: Investing in employee development communicates a commitment to their success and growth within the organization. Reduced turnover is a direct result of employees feeling valued, leading to a more stable and experienced workforce.

4. Faster integration: Structured onboarding training plans are like a dance instructor. They ensure everyone learns the moves! Faster integration means employees feel like they’re part of the dance floor, not awkwardly shuffling on the sidelines. Structured onboarding training plans facilitate a quicker integration of new hires into the company’s culture and workflows. Employees feel a sense of belonging, easing the transition and promoting a positive workplace atmosphere.

5. Enhanced employee engagement: Engaged employees are more likely to contribute actively to the organization, offering creative solutions and positively impacting workplace dynamics. They’re the life of the party! A well-implemented onboarding training plan can cultivate a sense of pride and engagement among new employees.

Top 7 topics for onboarding training

1. Company overview and values: It’s like learning the lyrics to your favorite song. Understanding the company’s mission and values gives new employees a melody to work with, creating harmony in their roles. This comprehensive understanding also fosters a sense of purpose among new employees, helping align their work with the overarching objectives of the organization.

2. Job-specific skills: Think of job-specific skills as the secret ingredient in a recipe. You wouldn’t attempt a soufflé without knowing how to whip those egg whites, right? Similarly, helping new hires master unique skills for their role is essential. It’s the key to them serving up success in their daily tasks. Thorough onboarding training on job-specific skills ensures that employees are well-prepared for the demands of their roles. A focus on practical applications and real-world scenarios helps new hires transition seamlessly into their day-to-day responsibilities.

3. Technology and tools: Technology is like the magic wand in the workplace – it can make things happen with just a wave! Familiarizing employees with the tools and technologies they will use enhances their efficiency. Onboarding training on technology ensures that employees are comfortable with the digital tools integral to their roles. Soon, they’ll be casting spells with spreadsheets and conjuring up presentations like a tech-savvy sorcerer.

4. Compliance and company policies: Compliance is the dress code of the corporate party. Covering compliance regulations and company policies is essential for creating a secure and ethical work environment. Employees must be aware of the rules and regulations governing their work to avoid legal issues and maintain a positive workplace culture.

5. Communication and collaboration: Imagine workplace communication as a grand symphony. Each instrument has its part to play, and when they harmonize, you get a masterpiece. Training in communication and collaboration is like learning to play your instrument – hitting the right notes at the right time to create a workplace symphony that resonates. Effective communication is critical for teamwork and overall workplace efficiency. Onboarding training in communication skills, proper channels, and collaboration tools promotes a cohesive and well-connected team.

6. Customer service (if applicable): For roles involving customer interactions, onboarding training on effective customer service strategies is crucial. Employees should be equipped to handle customer inquiries, resolve issues, and maintain a positive customer experience. It’s like superhero training – learning to swoop in, solve problems, and leave a positive impact, one customer at a time.

7. Professional development opportunities: Introducing new employees to professional development opportunities emphasizes the company’s commitment to their long-term growth. Encouraging ongoing learning and career development fosters a culture of continuous improvement and adaptability. It’s like handing them a golden ticket to the knowledge candy store – a chance to pick and savor the flavors of continuous growth, improvement, and success!

Implementing a well-designed onboarding training plan for new employees is a strategic investment in the success of both the individual and the organization. It focuses on assessment, clear objectives, diverse learning approaches, regular communication, and adaptation. Businesses can foster a positive onboarding experience that lays the foundation for long-term success and employee satisfaction. As the saying goes, “Train people well enough so they can leave, treat them well enough so they don’t want to.” To build a successful onboarding training program, contact us at

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Mobile microlearning – productivity powerhouse in your pocket

Executive Summary: In an era of constant change and disruption, continuous learning has become a strategic imperative for companies looking to thrive in the digital age. By prioritizing continuous learning and investing in innovative training methods like mobile microlearning, companies can position themselves for success in an increasingly dynamic and competitive business environment. In a world where information flows faster than ever, the art of learning has evolved. Gone are the days of lugging around heavy files or sitting through lengthy lectures. Say hello to Mobile Microlearning – the pocket-sized powerhouse of information that’s changing the way we learn, one byte at a time! So, what exactly is Mobile Microlearning? Think of it as the bite-sized snack of upskilling, served conveniently on your employees’ smartphones or tablets. It’s like giving them a personal tutor in their pocket, ready to dish out nuggets of wisdom whenever and wherever they are.Picture this: you’re waiting for your morning coffee, idly scrolling through your phone. Instead of mindlessly browsing memes (Yes! we all do it), why not spend a few minutes diving into a quick lesson on sales skills or product knowledge? With Mobile Microlearning, the possibilities are endless. Now, you might be wondering, why all the fuss about “micro” learning? Well, the beauty lies in its simplicity. Rather than overwhelming your brain with a tsunami of information, Mobile Microlearning breaks it down into bite-sized chunks that are easy to digest. It’s like eating a pizza one slice at a time – much more manageable, wouldn’t you agree? Mobile Microlearning breaks it down into bite-sized chunks that are easy to digest. It’s like eating a pizza one slice at a time – much more manageable! But wait, there’s more! Mobile Microlearning isn’t just about convenience, it’s also incredibly effective. Studies have shown that short, frequent bursts of learning can lead to better retention and understanding. When employees retain and understand information, they can actually apply it in their day-to-day tasks to keep improving their quality of work. Enhancing productivity through bite-sized learning How traditional training lowers productivity Traditional training methods often involve lengthy seminars, workshops, and reading through extensive manuals. While these approaches may have worked in the era of dial-up internet and VHS tapes, they’re about as outdated as a fax machine in a world of smartphones. They can be quite time-consuming and disruptive in today’s fast-paced work environment! Employees are often juggling multiple tasks and responsibilities, making it challenging to dedicate large blocks of time to training sessions. As a result, traditional training methods may not only disrupt employees’ work but also fail to deliver the desired outcomes due to information overload and lack of engagement. Information overload can best be understood as that situation which arises when there is so much relevant and potentially useful information available that it becomes a hindrance rather than a help (Bawden & Robinson, 2020). When employees are bombarded with too much information at one time, they end up feeling like they’ve been hit by a knowledge tsunami – they struggle to keep their heads above water, let alone remember what they’ve learned. They may not learn and retain key concepts. This means they don’t absorb anything well enough to apply it and enhance their quality of work. When employees aren’t engaged, they tend to lose interest during seminars and training sessions. They might find the sessions boring or not relevant to their job, so they don’t pay attention. As a result, they don’t actually learn or retain the information. Eventually, it’s all forgotten, and there is no improvement in the quality of work or productivity. In essence, traditional training may feel like investing in a gym membership and only using the sauna – it’s a lot of effort with little to show for it. It becomes a waste of valuable resources, failing to equip employees with the knowledge and skills needed to excel in their roles and contribute to organizational success. Traditional training methods often involve lengthy seminars, workshops, and reading through extensive manuals. They can be time-consuming and disruptive in today’s fast-paced work environment. How mobile microlearning solves the problem Microlearning offers a refreshing escape from this training treadmill by breaking down complex topics into small, digestible modules. This approach recognizes that most employees have limited attention spans (unless it’s cat videos), and learn best when information is presented in short, focused bursts. By delivering content in bite-sized chunks, microlearning makes it easier for employees to absorb and retain information. Studies have shown that microlearning can lead to higher knowledge retention rates compared to traditional methods, making it the MVP of corporate training programs. Mobile microlearning takes the concept of microlearning a step further by leveraging the convenience of mobile devices. Employees can access microlearning modules directly from their smartphones or tablets, allowing them to learn on-the-go. For example, during short breaks, commutes, or downtime between meetings, employees can easily access bite-sized training materials without disrupting their work. This flexibility empowers employees to take control of their upskilling journey and make the most of their available time. Ultimately, this enhances their productivity and efficiency. With mobile microlearning, employees can access modules directly from their smartphones or tablets, allowing them to learn on-the-go. Examples Picture this: a sales rep waiting for their next client meeting in a coffee shop. Instead of twiddling their thumbs or staring into space, they whip out their smartphone and dive into a quick module on people skills. It’s like a power-up in a video game – a small investment of time that yields big rewards in knowledge and skills. For a project manager stuck on a crowded train, mobile microlearning is their secret weapon against boredom and wasted time. With just a few taps, they can brush up on project management principles or learn a new productivity hack, turning their commute into a mini-training session. Maintaining competitive advantage Like Formula 1 races, industries today are fast-paced, full of twists and turns, requiring lightning-fast adaptation to stay ahead of the

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