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Is Microlearning the future of safety training?

Safety Training

According to the International Labour Organization (ILO), more than  2.3 million workers die every year as a result of occupational accidents or work-related diseases. The impact of safety and health problems vary across sectors, with construction taking the highest place in the urban economy. Highly regulated sectors such as pharmaceutical, oil and gas extraction, manufacturing and others pose serious safety threats and need to be dealt with caution. Failure to live up to safety standards in any area of such industries can cost employees and organizations very heavily.

According to the 2017 Liberty Mutual Workplace Safety Index, organizations in America suffered losses worth 59.9 billion USD due to safety related incidents at work. It is not only a loss of money when such situations arise, but also loss of reputation and high employee turnover rates which deeply hurt organizations in the long run.

The question is – How can organizations prevent such mishaps at the workplace, limit the loss of lives and property and safeguard brand reputation? The answer is by ensuring that safety standards is being adhered to by everyone, especially the people on the job. Employers have a responsibility to make their staff well aware of the safety processes and procedures. They also need to ensure that employees do their jobs with complete knowledge of operations. Though such industries have their own ways of training their staff, the way it is done does not really help develop a well trained workforce.

Organizations generally look at safety trainings as a once in a year event where heavy manuals prescribing the do’s and don’ts at the workplace are handed over to the employees. It is expected that employees will actually look through these long, descriptive manuals and have it with them at the time of need. Supervisors find such manual content boring and there is a common lack of interest across levels. Even if they read parts of it, most vital information goes missing and impossible to retain in times of an actual crisis. Such a mundane and lengthy approach to safety training goes for a complete waste as no one ends up learning or remembering anything. For industries that pose so much threat, ignoring this is not an option.

In order to counter this, it is advisable to use microlearning to impart safety training. Instead of presenting the workforce with heavy manuals, information on safety aspects can be delivered in bite-sized modules. Online learning nuggets can be used in all stages of the learning cycle. Quick “bursts” of information can be delivered to employees to create awareness about processes, train employees by using real life situations as examples and providing just-in-time (JLT) support when needed.

Let us see the benefits of microlearning in safety training:

📣 Message for the reader

People forget nearly 90% of what they have learnt within just 7 days, unless the concepts are reinforced. That’s why employees swamped with documents, presentations, and classroom sessions are not likely to learn much.

However, time constraints make it difficult to reinforce vast concepts.

What can you do instead? Arm your employees with one concept at a time. Studies show the human attention span is only 8.25 seconds, so keep your training concise.

RapL is your software for that.

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1. Use of scenarios helps learners connect more

With microlearning, training can involve scenarios depicting different kinds of preventive measures that can be taken to avoid accidents. These can be in the form of engaging videos describing real people, locations and situations that learners can personally relate to. This will help the staff to connect more to the learning content and help strike an emotional chord due to the direct relation to what they experience on a daily basis. Scenarios can also be used to explain the importance and benefits of safety training before it even begins. Such pre-training engagement can make learners more curious and enthusiastically look forward to the training.

As an example, staff at a fuel station might know that the usage of mobile phones is prohibited at the site. But knowing this is not enough. The employee also needs to know how to actually deal with a situation where a customer uses the mobile phone on site. They should know how to politely ask the customer to switch off their mobile phones, give them the reason why and handle the queries of different kinds of customers with the right kind of communication. Such kind of process and soft skill training can be given through role plays and scenarios, that are engaging and which use the power of storytelling.

2. Basic knowledge becomes more engaging

Safety training involves acquainting the learner with a host of terms and do’s and don’ts. Presenting this information in one go can leave the learner feeling overwhelmed and de-motivated. The sheer size and complicacy of the technical concepts makes it uninteresting and non-engaging.

An example is that of Walmart that has developed a mobile app for its warehouse workers. This app includes brief videos that focus on how to do basic tasks on the job, such as driving a forklift or positioning ladders. Post this initiative, the number of injuries fell by almost half during a six-month trial period among 5000 workers.

Microlearning helps make this more effective by storing all the safety information in the knowledge repository. Anyone who wants to know about something specific, or wants to revisit a particular concept can do so by simply searching for it in the knowledge base. Huge pieces of information can be converted into smaller chunks for learners to be able to digest more easily. Such a system makes information available in the time of need, is presented in visually appealing ways and makes the chances of retaining it higher.

3. Gamification makes learning fun and competitive

Incorporating the principles of gamification into microlearing can help convert training into a pull-driven engagement, where learners actually participate and learn at their own will. Gamification has proved to be an excellent way to help engage learners in a way that information becomes much easier to retain. It offers a much more relaxed and informal environment of learning and has the ability to make seemingly mundane tasks a lot of fun. Perhaps this is why the spending on game-based learning is set to reach USD 2.404.12 million by 2018, up from USD 1,739.55 million in 2013.

Gamification plays on the aspect of learner curiosity and uses elements that makes learners discover and unravel new levels on their own. It allows for learners to have an immersive experience that acts as a motivation to complete tasks and reach goals. Using online learning technology to reward learners with points, badges, certificates of completion, cash incentives etc. motivates learners to engage and work harder. Adding some level of competition by creation of badges or point leaderboards can also enable learners to set higher standards of achievement and be proud of their performance.

The delivery of effective safety training with the use of microlearning can help organizations to train their workforce and keep them ahead of processes and techniques. If organizations can ensure that they deliver quality training in engaging ways, workforce will participate. This will help prevent illnesses and injuries at the workplace, which will help prevent financial losses and tarnishing reputation of brands. Organizations should harness the power of microlearning to make their premises and people safer.

Thanks for being with us all the way here

Dear reader, thanks for being with us all the way till the end. We suggest 2 things from here

1. Speak to us if you want a microlearning strategy deep-dive: Microlearning is extremely effective, if approached sensibly. Microlearning is the answer to today’s shortening attention spans and we know how to make learning successful via microlearning. Drop your context here and we shall partner with you for the rest.

2. Lap up more content: We have written some intense literature on how microlearning is the superglue between people and successful business operations. Access all of it here.

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Mobile Microlearning - CV

Mobile microlearning – productivity powerhouse in your pocket

Executive Summary: In an era of constant change and disruption, continuous learning has become a strategic imperative for companies looking to thrive in the digital age. By prioritizing continuous learning and investing in innovative training methods like mobile microlearning, companies can position themselves for success in an increasingly dynamic and competitive business environment. In a world where information flows faster than ever, the art of learning has evolved. Gone are the days of lugging around heavy files or sitting through lengthy lectures. Say hello to Mobile Microlearning – the pocket-sized powerhouse of information that’s changing the way we learn, one byte at a time! So, what exactly is Mobile Microlearning? Think of it as the bite-sized snack of upskilling, served conveniently on your employees’ smartphones or tablets. It’s like giving them a personal tutor in their pocket, ready to dish out nuggets of wisdom whenever and wherever they are.Picture this: you’re waiting for your morning coffee, idly scrolling through your phone. Instead of mindlessly browsing memes (Yes! we all do it), why not spend a few minutes diving into a quick lesson on sales skills or product knowledge? With Mobile Microlearning, the possibilities are endless. Now, you might be wondering, why all the fuss about “micro” learning? Well, the beauty lies in its simplicity. Rather than overwhelming your brain with a tsunami of information, Mobile Microlearning breaks it down into bite-sized chunks that are easy to digest. It’s like eating a pizza one slice at a time – much more manageable, wouldn’t you agree? Mobile Microlearning breaks it down into bite-sized chunks that are easy to digest. It’s like eating a pizza one slice at a time – much more manageable! But wait, there’s more! Mobile Microlearning isn’t just about convenience, it’s also incredibly effective. Studies have shown that short, frequent bursts of learning can lead to better retention and understanding. When employees retain and understand information, they can actually apply it in their day-to-day tasks to keep improving their quality of work. Enhancing productivity through bite-sized learning How traditional training lowers productivity Traditional training methods often involve lengthy seminars, workshops, and reading through extensive manuals. While these approaches may have worked in the era of dial-up internet and VHS tapes, they’re about as outdated as a fax machine in a world of smartphones. They can be quite time-consuming and disruptive in today’s fast-paced work environment! Employees are often juggling multiple tasks and responsibilities, making it challenging to dedicate large blocks of time to training sessions. As a result, traditional training methods may not only disrupt employees’ work but also fail to deliver the desired outcomes due to information overload and lack of engagement. Information overload can best be understood as that situation which arises when there is so much relevant and potentially useful information available that it becomes a hindrance rather than a help (Bawden & Robinson, 2020). When employees are bombarded with too much information at one time, they end up feeling like they’ve been hit by a knowledge tsunami – they struggle to keep their heads above water, let alone remember what they’ve learned. They may not learn and retain key concepts. This means they don’t absorb anything well enough to apply it and enhance their quality of work. When employees aren’t engaged, they tend to lose interest during seminars and training sessions. They might find the sessions boring or not relevant to their job, so they don’t pay attention. As a result, they don’t actually learn or retain the information. Eventually, it’s all forgotten, and there is no improvement in the quality of work or productivity. In essence, traditional training may feel like investing in a gym membership and only using the sauna – it’s a lot of effort with little to show for it. It becomes a waste of valuable resources, failing to equip employees with the knowledge and skills needed to excel in their roles and contribute to organizational success. Traditional training methods often involve lengthy seminars, workshops, and reading through extensive manuals. They can be time-consuming and disruptive in today’s fast-paced work environment. How mobile microlearning solves the problem Microlearning offers a refreshing escape from this training treadmill by breaking down complex topics into small, digestible modules. This approach recognizes that most employees have limited attention spans (unless it’s cat videos), and learn best when information is presented in short, focused bursts. By delivering content in bite-sized chunks, microlearning makes it easier for employees to absorb and retain information. Studies have shown that microlearning can lead to higher knowledge retention rates compared to traditional methods, making it the MVP of corporate training programs. Mobile microlearning takes the concept of microlearning a step further by leveraging the convenience of mobile devices. Employees can access microlearning modules directly from their smartphones or tablets, allowing them to learn on-the-go. For example, during short breaks, commutes, or downtime between meetings, employees can easily access bite-sized training materials without disrupting their work. This flexibility empowers employees to take control of their upskilling journey and make the most of their available time. Ultimately, this enhances their productivity and efficiency. With mobile microlearning, employees can access modules directly from their smartphones or tablets, allowing them to learn on-the-go. Examples Picture this: a sales rep waiting for their next client meeting in a coffee shop. Instead of twiddling their thumbs or staring into space, they whip out their smartphone and dive into a quick module on people skills. It’s like a power-up in a video game – a small investment of time that yields big rewards in knowledge and skills. For a project manager stuck on a crowded train, mobile microlearning is their secret weapon against boredom and wasted time. With just a few taps, they can brush up on project management principles or learn a new productivity hack, turning their commute into a mini-training session. Maintaining competitive advantage Like Formula 1 races, industries today are fast-paced, full of twists and turns, requiring lightning-fast adaptation to stay ahead of the

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