Find and fix knowledge gaps before they become costly mistakes

RapL shows exactly where knowledge is weak, then closes each gap with targeted reinforcement.

Knowledge Map · Topics by region
Illustrative
Zone
Product
Pricing
Returns
Safety
Warranty
North
South
West
East
Mastered
Good
Needs work
Gap
Gap found
Warranty basics · West region
Reinforcement assigned
What Knowledge Management does

See the gaps. Close the gaps. Keep them closed.

RapL measures what is actually retained and reinforces it until it is mastered.

Knowledge Map

Connects skills across roles to show exactly where the gaps are.

Targeted reinforcement

Resurfaces the right content for each person until it is mastered.

Continuous improvement

Regular knowledge checks make learning a habit, not a yearly event.

Knowledge gaps · Returns policy
Illustrative
Open gaps by week
W1
W2
W3
W4
W5
W6
Correctness
▲ Improving
Confidence
▲ Improving
Beyond identifying gaps

Insights and Analytics that show real progress

Track how gaps shrink over time, not just who completed a course.

Baseline knowledge

Correctness and confidence data reveal what each team knows today.

Progress by team

See gaps shrink by team, topic, or role as reinforcement continues.

Beyond completion

Measure real, consistent capability instead of a simple completion score.

How it works

From guesswork to a clear plan

Three steps, from finding a gap to closing it for good.

1

Assess

Run knowledge checks tied to each role’s required competencies.

2

Identify

The Knowledge Map shows exactly where gaps exist, by team or role.

3

Close the gap

Targeted microlearning closes each gap and keeps it closed.

FAQ

Questions about RapL Knowledge Management

A training course delivers content once, with a one-time assessment and completion as the main metric. RapL Knowledge Management reinforces learning continuously, measures what is actually retained, and fixes gaps as they appear.

Yes. The Knowledge Map breaks gaps down by topic, team and role, so you know exactly where extra support is needed.

Yes. Gaps found here can trigger microlearning or personalized reinforcement of critical topics and scenarios, so knowledge is mastered, retained and applied at work.

RapL supports ongoing, low-effort knowledge checks instead of a yearly assessment, so gaps are found earlier and fixed continuously across topics and teams.

Yes. Knowledge checks and reinforcement are mobile-first, gamified and multilingual. Product knowledge, company policies, compliance and SOPs are reinforced so frontline teams perform consistently.

Stop guessing where the knowledge gaps are

Find them, fix them, and build consistent high performance with RapL.

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ISO 27001:2013

Overview

ISO/IEC 27001:2013 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance. The basis of this certification is the development and implementation of a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS) which defines how RapL perpetually manages security in a holistic, comprehensive manner. This widely-recognized international security standard specifies that RapL do the following:

  • We systematically evaluate our information security risks, taking into account the impact of threats and vulnerabilities.
  • We design and implement a comprehensive suite of information security  controls and other forms of risk management to address customer and architecture security risks.
  • We have an overarching management process to ensure that the information security controls meet our needs on an ongoing basis.

RapL has certification for compliance with ISO/IEC 27001:2013. These certifications are performed by independent third-party auditors. Our compliance with these internationally-recognized standards and code of practice is evidence of our commitment to information security at every level of our organization, and that the RapL security program is in accordance with industry leading best practices.

SOC 2

Overview

SOC 2 compliance is a set of standards that organizations use to ensure the security, confidentiality, and integrity of their systems and data. SOC 2 compliance is often required by organizations that process or store sensitive data. RapL has compliance with SOC2 Type II report.

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During the week, you’ll hear from us within 24 hours and if it’s a weekend, we’ll follow up on Monday morning.

If you have a question, please feel free to email at hello@getrapl.com