Task management software for field teams

Assign tasks to the right people in every location, see what is done as it happens, and catch overdue work before it becomes a problem.

✓Assign by role or region
✓Live status
✓Overdue escalation
The challenge

Sending a task is easy. Knowing it got done is hard.

Most field work is still assigned in chat groups, calls and spreadsheets. Once it is sent, head office loses sight of it.

Lost in chat groups

Instructions get buried under messages, so some stores never see them.

No proof it was done

A quick “done” reply says nothing about how the work was actually done.

Overdue goes unnoticed

Missed tasks only surface at the next review, long after they mattered.

How it works

From a new task to a finished job

One simple flow for every task, whether it goes to one person or a thousand.

01

Create and assign in seconds

Write the task, choose who it is for and set a due date. Send it to one person or every store in a region.

✓
Assign by person, team, role or region
✓
Due dates and recurring tasks
✓
Clear instructions in one place
02

Every task keeps a full record

Teams see their tasks on their phone and close each one with the photo or details you ask for.

✓
Proof of completion on every task
✓
Timeline from created to done
✓
Who did what, and when
Key capabilities

Stay on top of every task, in every location

Managers see the full picture without calling around for updates.

Live status tracking

See what is not started, in progress or done, as it happens.

Overdue escalation

Tasks that miss their due date are flagged and sent to a manager.

Unassigned work spotted

Tasks without an owner stand out, so nothing waits for someone.

Use cases

Frontline task management for every kind of field team

Retail stores

Launches, price changes and displays in every store.

Field sales

Account visits and follow-ups for every rep.

Logistics

Hub checks and stock counts on every shift.

Facilities

Maintenance and upkeep across every site.

FAQ

Questions about task management software

It lets head office and managers assign work to frontline and field teams, see the status of every task and follow up on what is overdue, all in one place instead of chat groups and spreadsheets.

Tasks can go to an individual, a team, a role or a whole region, so one task can reach a single store or hundreds at once.

Yes. Schedule tasks to repeat daily, weekly or monthly for any team, role or region.

Yes. A task can ask for supporting details or a photo, so managers can see how the work was done.

Overdue tasks are flagged and escalated to a manager, so they can follow up without checking each store.

It is built for frontline work: tasks reach people by role and region, are completed on a phone with proof, and are tracked across every location.

Part of Field Intelligence

Explore more of RapL Field Intelligence

Field Intelligence

See the full overview

Data Collection

Capture field data

Image/Video Analytics

Check visual standards

See task management in action

Assign field work, track it to completion and never lose sight of what is overdue.

Request Submitted

Your request for account deletion has been submitted. We will process your request shortly. Thank you for using our service

ISO 27001:2013

Overview

ISO/IEC 27001:2013 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance. The basis of this certification is the development and implementation of a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS) which defines how RapL perpetually manages security in a holistic, comprehensive manner. This widely-recognized international security standard specifies that RapL do the following:

  • We systematically evaluate our information security risks, taking into account the impact of threats and vulnerabilities.
  • We design and implement a comprehensive suite of information security  controls and other forms of risk management to address customer and architecture security risks.
  • We have an overarching management process to ensure that the information security controls meet our needs on an ongoing basis.

RapL has certification for compliance with ISO/IEC 27001:2013. These certifications are performed by independent third-party auditors. Our compliance with these internationally-recognized standards and code of practice is evidence of our commitment to information security at every level of our organization, and that the RapL security program is in accordance with industry leading best practices.

SOC 2

Overview

SOC 2 compliance is a set of standards that organizations use to ensure the security, confidentiality, and integrity of their systems and data. SOC 2 compliance is often required by organizations that process or store sensitive data. RapL has compliance with SOC2 Type II report.

Thanks for your application

We appreciate your interest in RapL. If you are selected for an interview, we will contact you shortly.

You'll hear from us soon

We’ll be in touch via email or a brief phone call.
During the week, you’ll hear from us within 24 hours and if it’s a weekend, we’ll follow up on Monday morning.

If you have a question, please feel free to email at hello@getrapl.com