Equip every facility team to excel

RapL trains housekeeping, maintenance, security and front-of-house teams across every site, with bite-sized learning on their phones and checks that prove standards are met.

5 minutes a day

Learning that fits between shifts

Works on any phone

Built for deskless, on-site teams

Visible across sites

See who is trained, site by site

Built for every team

How facility management companies use RapL

Large, distributed teams with high turnover need training that is quick to deliver and easy to check. RapL does both, at every site you manage.

Housekeeping & cleaning

Spotless standards at every site

Cleaning teams change often and work across many client sites. RapL gets new joiners productive fast and keeps every team on the same standard, wherever they work.

Regular training and reinforcement for housekeeping teams on:

Cleaning SOPs

Step-by-step routines for every area.

Chemical safety

Right product, right dilution, every time.

Hygiene standards

Washrooms, kitchens and high-touch areas.

Equipment use

Safe handling of machines and tools.

Client site rules

Each client’s access and conduct rules.

Technical maintenance

Fix it right the first time

Keep technicians current on equipment, preventive maintenance routines and safe work procedures for electrical, HVAC and plumbing jobs.

Security services

Alert, prepared and professional

Train guards on patrol routines, access control and incident response, and refresh emergency procedures before they are needed.

Health & safety

Keep people and sites safe

Onboard every new joiner on PPE, fire safety and hazard reporting from day one, then reinforce it with regular refreshers.

Client service

The face of your service

Help front-of-house, reception and helpdesk staff handle requests and complaints the way your clients expect.

How it works

From onboarding to on-site checks

Train new joiners fast, keep standards fresh, and confirm the work is done right at every site.

1

Onboard in days

Role-based learning paths get new joiners ready for their first shift quickly.

2

Reinforce every day

Five-minute lessons and quizzes keep SOPs and safety rules fresh between shifts.

3

Check on site

Supervisors run digital checklists with photos, so you can see standards are met.

What to reinforce

Four things facility teams need to know

These need regular training and reinforcement, not a one-time induction.

Site SOPs

The exact routine for every area, shift and client site.

Safety and PPE

Chemical handling, PPE use, fire safety and hazard reporting.

Equipment handling

Safe, correct use of machines, tools and building systems.

Client communication

Professional conduct and handling requests on client sites.

Part of Frontline Enablement

Training is one part of enabling your frontline

Facility teams also need answers on the job and a way to report from site. RapL brings all three together for deskless teams.

Learn & reinforce

Microlearning and refreshers for every role.

Answers on the job

Genie answers SOP questions in seconds.

Checks from site

Checklists, photos and alerts with Field Intelligence.

Raise standards at every site you manage

See how RapL works with your own SOPs, sites and service levels.

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ISO 27001:2013

Overview

ISO/IEC 27001:2013 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance. The basis of this certification is the development and implementation of a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS) which defines how RapL perpetually manages security in a holistic, comprehensive manner. This widely-recognized international security standard specifies that RapL do the following:

  • We systematically evaluate our information security risks, taking into account the impact of threats and vulnerabilities.
  • We design and implement a comprehensive suite of information security  controls and other forms of risk management to address customer and architecture security risks.
  • We have an overarching management process to ensure that the information security controls meet our needs on an ongoing basis.

RapL has certification for compliance with ISO/IEC 27001:2013. These certifications are performed by independent third-party auditors. Our compliance with these internationally-recognized standards and code of practice is evidence of our commitment to information security at every level of our organization, and that the RapL security program is in accordance with industry leading best practices.

SOC 2

Overview

SOC 2 compliance is a set of standards that organizations use to ensure the security, confidentiality, and integrity of their systems and data. SOC 2 compliance is often required by organizations that process or store sensitive data. RapL has compliance with SOC2 Type II report.

Thanks for your application

We appreciate your interest in RapL. If you are selected for an interview, we will contact you shortly.

You'll hear from us soon

We’ll be in touch via email or a brief phone call.
During the week, you’ll hear from us within 24 hours and if it’s a weekend, we’ll follow up on Monday morning.

If you have a question, please feel free to email at hello@getrapl.com