A meaningful AI assistant for every employee

RapL tells employees what they must know and answers what they want to know, right when they need it.

● Genie AI
Illustrative

What’s the warranty on the X2 model?

GENIE
Three years standard, extendable to five years at the time of purchase.

Any training on selling the extension?

AI COACH
Yes. Try the 3-minute scenario Pitching extended warranty before your next shift.

Ask Genie anything…
What AI Assistance does

An AI assistant that actually knows your business

Generic chatbots don’t know your products, policies, or people. RapL’s AI does.

Private knowledge base

Genie is built on your organization’s own content, not the internet.

Team workspaces

Access control gives each team its own independent content workspace.

Specific to your workforce

Every answer and coaching moment reflects how your business works.

Built-in AI capabilities

Three ways RapL AI helps every day

Answers for employees, coaching for growth, and faster content for admins.

Genie AI

A private assistant that answers any employee question instantly, no manager needed.

AI Coach

Personalized coaching for every employee, based on their role, performance, and gaps.

Craft GenAI

Admins create, review, and deliver training content on any topic, much faster.

Beyond answering questions

Image Analytics for visual compliance

RapL’s AI extends assistance beyond text, into visual analysis and compliance.

Visual merchandising

Score shelf and display photos against your merchandising standards.

Grooming checks

Check staff grooming standards from a photo, with consistent scoring.

Faster compliance

Spot issues across every location without waiting for manual audits.

How it works

From question to answer, in seconds

Three steps, from an employee’s question to a personalized next step.

1

Ask

An employee asks Genie AI a question, anytime, from any device.

2

Get answered instantly

Genie draws on your own knowledge base to respond accurately.

3

Improve continuously

AI Coach uses performance data to personalize what comes next.

FAQ

Questions about RapL AI Assistance

Genie AI is a private, internal AI assistant built on your organization’s own content, so employees get accurate answers without exposing data externally.

No. Genie AI only draws on your internal, curated knowledge, so answers are accurate and specific to your business.

Yes. RapL’s AI also includes Image Analytics for visual merchandising, grooming checks and similar scenarios, alongside Genie AI and AI Coach.

No. RapL’s AI operates within your organization’s own data boundaries, keeping your data private and secure.

Yes. Built-in Craft generative AI helps admins create and review content faster, reducing the time from idea to published content.

Give every employee an AI assistant that knows your business

Instant answers, personalized coaching, and faster content creation, all built into RapL.

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ISO 27001:2013

Overview

ISO/IEC 27001:2013 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance. The basis of this certification is the development and implementation of a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS) which defines how RapL perpetually manages security in a holistic, comprehensive manner. This widely-recognized international security standard specifies that RapL do the following:

  • We systematically evaluate our information security risks, taking into account the impact of threats and vulnerabilities.
  • We design and implement a comprehensive suite of information security  controls and other forms of risk management to address customer and architecture security risks.
  • We have an overarching management process to ensure that the information security controls meet our needs on an ongoing basis.

RapL has certification for compliance with ISO/IEC 27001:2013. These certifications are performed by independent third-party auditors. Our compliance with these internationally-recognized standards and code of practice is evidence of our commitment to information security at every level of our organization, and that the RapL security program is in accordance with industry leading best practices.

SOC 2

Overview

SOC 2 compliance is a set of standards that organizations use to ensure the security, confidentiality, and integrity of their systems and data. SOC 2 compliance is often required by organizations that process or store sensitive data. RapL has compliance with SOC2 Type II report.

Thanks for your application

We appreciate your interest in RapL. If you are selected for an interview, we will contact you shortly.

You'll hear from us soon

We’ll be in touch via email or a brief phone call.
During the week, you’ll hear from us within 24 hours and if it’s a weekend, we’ll follow up on Monday morning.

If you have a question, please feel free to email at hello@getrapl.com