Genie gives your people what they need to know to do their jobs well, with instant answers to customer questions from your own knowledge base.
Everything they need to know
Instant and accurate
Your data, not the internet
Your company already has the answers. Employees just can’t reach them fast enough.
Product details, policies and processes sit across files, drives and inboxes.
Employees need answers while they work, not when a manager is free.
A long pause or a wrong answer costs the customer’s trust.
From products to processes, Genie answers the questions that come up every day.
Features, prices and availability, without flipping through a catalogue.
Returns, approvals and procedures, explained in plain language.
From new joiners to managers, everyone gets answers for their work.
Yes. The X200 is available on 6 or 12-month EMI with major credit cards.
GOOD TO KNOW
EMI applies on purchases above ₹10,000.
Answer confidently while the customer is still in front of you.
No putting customers on hold while someone looks it up.
Every reply comes from information your company has approved.
Employees know the answer, so customers trust what they hear.
Genie answers from your company’s information, not the open internet.
Answers come from the content your organization adds to Genie.
SOPs, product sheets, policies and FAQs, searchable in one question.
Update a document and employees get the latest answer.
If the answer is in your company’s knowledge, Genie can find it.
Simple for employees. Controlled by you.
Share the SOPs, policies and product information Genie should use.
They type a question in their own words, whenever it comes up.
They get a clear, accurate answer from your knowledge base, in seconds.
Less searching and waiting. More confident employees.
An AI assistant for employees answers work questions in plain language. Instead of searching files or waiting for a manager, employees ask and get the answer straight away.
Anything covered by your company’s knowledge, such as products, pricing, policies, processes and current offers.
Employees type what the customer is asking and Genie replies with an accurate answer from your approved information, so they can respond on the spot.
From your internal knowledge base, meaning the SOPs, policies, product information and FAQs your organization adds. It does not answer from the open internet.
A search bar returns a list of documents to read. Genie gives a direct answer, so employees can act right away.
Every employee, especially those who work with customers or on the move, such as store staff, field sales reps, service agents and new joiners.
Turn PDFs, decks and SOPs into ready-to-use files and quizzes in minutes.
Match the right car to every customer, check live inventory, and compare financing, all from one mobile app.
See how Genie puts your company’s knowledge at every employee’s fingertips.
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ISO/IEC 27001:2013 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance. The basis of this certification is the development and implementation of a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS) which defines how RapL perpetually manages security in a holistic, comprehensive manner. This widely-recognized international security standard specifies that RapL do the following:
RapL has certification for compliance with ISO/IEC 27001:2013. These certifications are performed by independent third-party auditors. Our compliance with these internationally-recognized standards and code of practice is evidence of our commitment to information security at every level of our organization, and that the RapL security program is in accordance with industry leading best practices.
SOC 2 compliance is a set of standards that organizations use to ensure the security, confidentiality, and integrity of their systems and data. SOC 2 compliance is often required by organizations that process or store sensitive data. RapL has compliance with SOC2 Type II report.
We appreciate your interest in RapL. If you are selected for an interview, we will contact you shortly.
We’ll be in touch via email or a brief phone call.
During the week, you’ll hear from us within 24 hours and if it’s a weekend, we’ll follow up on Monday morning.
If you have a question, please feel free to email at hello@getrapl.com
Genie AI✨
