Employees practice real workplace scenarios and get instant, scored feedback, building skills that show up on the job.
Practice moments from the job
Scored the moment they respond
Built from real performance gaps
Employees learn the right answer, but rarely get to practice using it before it counts.
Quizzes test recall, not how employees respond in a real moment.
Managers rarely have time to observe, review, and coach every employee.
Weak spots only surface after a customer, sale, or audit goes wrong.
Employees rehearse real situations in a safe space, before they face them for real.
Scenarios mirror real customer, sales, and policy moments from the job.
Employees decide and reply the way they would on a normal shift.
Practice without risk to customers, sales, or the company’s brand.
Try next time: give the customer a clear timeline, such as “Your replacement will be ready by Friday.”
Every response is scored the moment it is submitted, with no waiting on a manager.
See at a glance how strong the response was overall.
Learn what worked, what missed, and why it matters to customers.
Get a suggested improvement and try the scenario again right away.
Coach focuses practice where each person or team needs it most.
Coaching is generated from performance data, not a generic curriculum.
Gaps found in RapL’s Knowledge Map become targeted practice scenarios.
Fix weak spots before they turn into lasting habits on the job.
Use Coach wherever the way employees respond shapes the outcome.
Practice pitches, objections, and closing with confidence.
Handle complaints and service recovery the right way.
Apply rules correctly in tricky, real-life situations.
Build confidence before the very first real shift.
Each practice round takes minutes and fits into the flow of work.
The employee faces a realistic situation taken from their role.
They decide and respond, just as they would on the job.
Coach scores the response instantly and shows what to improve.
AI coaching lets employees practice realistic workplace situations and get AI-powered feedback on how they responded, so coaching becomes continuous practice instead of a one-time event.
A quiz checks what employees know. RapL Coach evaluates how they would actually respond in a real situation, then scores the response and explains what to improve.
Immediately. Coach assesses each response and returns a score and specific feedback as soon as it is submitted, with no waiting for a manager to review.
Scenarios reflect real moments on the job, such as customer conversations, sales situations, policy decisions and service recovery, tailored to your organization.
Coaching is personalized from performance data. Gaps surfaced in RapL’s Knowledge Map can be turned into practice scenarios for the people who need them.
Coach is the practice-and-feedback layer on top of Scenario-Based Learning. Scenarios set up the situation, and Coach scores the response and guides improvement.
Turn PDFs, decks, and SOPs into ready-to-use files and quizzes in minutes.
Match the right car to every customer, check live inventory, and compare financing, all from one mobile app.
See how Coach gives every employee a safe place to practice and instant feedback.
Your request for account deletion has been submitted. We will process your request shortly. Thank you for using our service
ISO/IEC 27001:2013 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance. The basis of this certification is the development and implementation of a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS) which defines how RapL perpetually manages security in a holistic, comprehensive manner. This widely-recognized international security standard specifies that RapL do the following:
RapL has certification for compliance with ISO/IEC 27001:2013. These certifications are performed by independent third-party auditors. Our compliance with these internationally-recognized standards and code of practice is evidence of our commitment to information security at every level of our organization, and that the RapL security program is in accordance with industry leading best practices.
SOC 2 compliance is a set of standards that organizations use to ensure the security, confidentiality, and integrity of their systems and data. SOC 2 compliance is often required by organizations that process or store sensitive data. RapL has compliance with SOC2 Type II report.
We appreciate your interest in RapL. If you are selected for an interview, we will contact you shortly.
We’ll be in touch via email or a brief phone call.
During the week, you’ll hear from us within 24 hours and if it’s a weekend, we’ll follow up on Monday morning.
If you have a question, please feel free to email at hello@getrapl.com
Genie AI✨
