Equip every healthcare team to excel

RapL keeps nurses, doctors, front desk and facilities teams up to date on medical knowledge, SOPs and patient care, through bite-sized learning on their phones.

RapL healthcare training platform for medical staff upskilling, compliance training, and patient care improvement.
Trusted by some of the world's best teams
Ramsay
Strides
Built for every team

How healthcare organisations use RapL

From the ward to the front desk, each team learns what its role needs and keeps that knowledge current.

Customer Service

Deliver customer excellence

Your time with clients is invaluable, so RapL helps you cut wasted time and increase productivity. Because sensitivity and kindness matter in healthcare, RapL also supports behavioural and wellbeing training.

Build compassionate teams

Equip healthcare teams with the knowledge and skills to handle patient interactions, communicate with empathy, and deliver consistent, high-quality care. RapL reinforces essential service standards through interactive learning, quizzes, and scenario-based training.

RapL helps you build core competencies through:
Medical knowledge and SOPs

For nurses, doctors and other hospital staff.

Compliance and patient handling

Mandatory compliance, safety training and patient handling skills for all staff.

Continuous medical training

Keeps every clinician up to date.

Scenario-based training

Case studies for radiologists, lab technicians and healthcare admin staff.

Health & Safety

Keep your clients and employees safe

Teach new employees your health and safety practices, then use regular knowledge libraries to top up their learning.

Nurse's Training

Provide expert healthcare

RapL knowledge libraries act as a companion to your nursing teams, giving them regular access to medical learning.

Front Desk Training

An efficient, welcoming greeting

Health services can feel daunting for patients. RapL trains front desk teams in operational efficiency, people skills and service with warmth.

Facilities Management

Keeping the lights on

Give facilities managers the knowledge to run extensive site networks or local clinics, from cleaning to building management.

How it works

A learning companion for every shift

Short lessons, real patient scenarios and an always-available knowledge library keep care consistent across every team.

1

Learn by role

Medical knowledge and SOPs matched to each role, specialisation and department.

2

Practise real scenarios

Patient cases on diagnosis, reports and medications build confident decisions.

3

Look it up anytime

Knowledge libraries on every phone help staff refresh what they need, when they need it.

Equipment handling training for employees to ensure safe equipment operation, workplace safety, and operational efficiency.
What to reinforce

Four things healthcare employees need to know

These need regular training and reinforcement, not a one-time session.

Medical knowledge

Based on role, specialisation and department.

Patient scenarios

Diagnosis, medical reports and medications.

Soft skills

Patient handling, cultural scenarios, empathy and communication.

Hospital SOPs

Hospital processes and procedures.

Keep every healthcare team confident and up to date

See how RapL works with your own SOPs, protocols and patient care standards.

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ISO 27001:2013

Overview

ISO/IEC 27001:2013 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance. The basis of this certification is the development and implementation of a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS) which defines how RapL perpetually manages security in a holistic, comprehensive manner. This widely-recognized international security standard specifies that RapL do the following:

  • We systematically evaluate our information security risks, taking into account the impact of threats and vulnerabilities.
  • We design and implement a comprehensive suite of information security  controls and other forms of risk management to address customer and architecture security risks.
  • We have an overarching management process to ensure that the information security controls meet our needs on an ongoing basis.

RapL has certification for compliance with ISO/IEC 27001:2013. These certifications are performed by independent third-party auditors. Our compliance with these internationally-recognized standards and code of practice is evidence of our commitment to information security at every level of our organization, and that the RapL security program is in accordance with industry leading best practices.

SOC 2

Overview

SOC 2 compliance is a set of standards that organizations use to ensure the security, confidentiality, and integrity of their systems and data. SOC 2 compliance is often required by organizations that process or store sensitive data. RapL has compliance with SOC2 Type II report.

Thanks for your application

We appreciate your interest in RapL. If you are selected for an interview, we will contact you shortly.

You'll hear from us soon

We’ll be in touch via email or a brief phone call.
During the week, you’ll hear from us within 24 hours and if it’s a weekend, we’ll follow up on Monday morning.

If you have a question, please feel free to email at hello@getrapl.com