
Soft skills training: The fuel for excellent customer service
Customer service in the automotive industry is the fuel that keeps the wheels turning smoothly. It’s an intricate balance between the technical and the personal.
Customer service in the automotive industry is the fuel that keeps the wheels turning smoothly. It’s an intricate balance between the technical and the personal.
Microlearning provides bite-sized learning which makes the transfer of knowledge 17% more efficient than other methods. Perhaps this is why 8 out of 10 L&D professionals favor microlearning because…
Major international airports are busy transporting millions of passengers. Airports are dotted with retail and hospitality…
Picture this: you walk into a retail store, ready to make a purchase. An employee greets you Frustrated, you leave the store…
At RapL Research Labs, I continuously (sometimes border on obsessively) ascertain insights on what results…
A multinational consumer goods company based in Mumbai provides a wide range of products and services in the health…
The B2B eCommerce platform is revolutionizing the market…
Of the several retail KPIs that are gold standards to measure efficiency, revenue per employee remains numero uno…
Tom had just landed his dream job at a large consulting firm. He was excited about the job, but was a bit nervous…
Companies worldwide face multiple challenges, including complexity in products and processes, growth in competition, changes in workforce, and immense pressure to be agile. Leaders recognize…
Laura glanced at the people walking hurriedly past her cabin. The office was abuzz, as usual, with everyone pacing around like they were running against time…
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ISO/IEC 27001:2013 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance. The basis of this certification is the development and implementation of a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS) which defines how RapL perpetually manages security in a holistic, comprehensive manner. This widely-recognized international security standard specifies that RapL do the following:
RapL has certification for compliance with ISO/IEC 27001:2013. These certifications are performed by independent third-party auditors. Our compliance with these internationally-recognized standards and code of practice is evidence of our commitment to information security at every level of our organization, and that the RapL security program is in accordance with industry leading best practices.
SOC 2 compliance is a set of standards that organizations use to ensure the security, confidentiality, and integrity of their systems and data. SOC 2 compliance is often required by organizations that process or store sensitive data. RapL has compliance with SOC2 Type II report.
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