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Staff Training is Key to Improve Service Quality in Hospitality Industry

Travel and tourism are one of the world’s fastest-growing sectors, with bookings hitting close to $1.6 trillion in 2017. The hospitality industry occupies a significant part of this growth and continues a run of strong performance. It is projected to sustain a strong 5-6% growth throughout 2018. To aid in this…

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Advantages of learning in native language

Everyone has their own first language preferences which make them communicate and learn better.
The Occupational Safety and Health Administration (OSHA) estimates that language barriers are a contributing factor in 25% of job-related accidents. For safety training, the understanding of concepts taught in the training program can be…

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