Part of RapL's Workforce Enablement Platform

Find and fix knowledge gaps before they lead to costly mistakes

Employees cannot apply what they don't know. RapL finds these gaps continuously and fixes them with targeted microlearning and reinforcement.

Why it matters

Knowledge gaps cost more than you can see

Fewer mistakes

Work done right, every time

Better decisions

The facts people need

Timely action

Always the latest information

One brand voice

The same message from every rep

Right answers

Accurate replies to customers

What it does

See the gaps. Close the gaps. Keep them closed.

Knowledge Map

See gaps by role, team and topic.

Targeted Reinforcement

The right content resurfaces until it is mastered.

Continuous Improvement

Regular checks make learning a habit, not an event.

Insights and Analytics

Correctness and confidence data show how gaps shrink over time, not just who finished a course.

How it works

From guesswork to a clear plan

Define who needs to know what, then track where everyone stands.

1

Assess

Knowledge checks tied to each role's competencies.

2

Identify

The Knowledge Map shows gaps by team or role.

3

Close the gap

Targeted microlearning closes it and keeps it closed.

The information cycle

Source. Curate. Deliver.

The right information, to the right people, at the right time.

Source

Capture field updates, crowdsource insights and record senior expertise.

Curate

Organize with tags and turn documents into microlearning with AI.

Deliver

Push alerts and reinforcement, and answer questions with an AI assistant.

Learn. Retain. Apply.

Training that sticks

One-time training is forgotten within days. RapL reinforces it until it is retained and applied at work.

FAQ

Common questions

Training delivers content once and measures completion. RapL reinforces learning continuously, measures what is actually retained and fixes gaps as they appear.

Yes. The Knowledge Map breaks gaps down by topic, team and role.

Yes. Gaps found here can trigger microlearning or personalized reinforcement of critical topics and scenarios.

Continuously. RapL runs short, low-friction checks instead of a yearly assessment, so gaps are found and fixed earlier.

Yes. Checks and reinforcement are mobile-first, gamified and multilingual, covering product knowledge, policies, compliance and SOPs.

Stop guessing where the knowledge gaps are

Find them, fix them, and ensure consistent high performance with RapL.

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ISO 27001:2013

Overview

ISO/IEC 27001:2013 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance. The basis of this certification is the development and implementation of a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS) which defines how RapL perpetually manages security in a holistic, comprehensive manner. This widely-recognized international security standard specifies that RapL do the following:

  • We systematically evaluate our information security risks, taking into account the impact of threats and vulnerabilities.
  • We design and implement a comprehensive suite of information security  controls and other forms of risk management to address customer and architecture security risks.
  • We have an overarching management process to ensure that the information security controls meet our needs on an ongoing basis.

RapL has certification for compliance with ISO/IEC 27001:2013. These certifications are performed by independent third-party auditors. Our compliance with these internationally-recognized standards and code of practice is evidence of our commitment to information security at every level of our organization, and that the RapL security program is in accordance with industry leading best practices.

SOC 2

Overview

SOC 2 compliance is a set of standards that organizations use to ensure the security, confidentiality, and integrity of their systems and data. SOC 2 compliance is often required by organizations that process or store sensitive data. RapL has compliance with SOC2 Type II report.

Thanks for your application

We appreciate your interest in RapL. If you are selected for an interview, we will contact you shortly.

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We’ll be in touch via email or a brief phone call.
During the week, you’ll hear from us within 24 hours and if it’s a weekend, we’ll follow up on Monday morning.

If you have a question, please feel free to email at hello@getrapl.com