Welcome Tanishq to the RapL Family!

We are thrilled to announce that Tanishq has joined the RapL family! Since its initial foray in 1994, Tanishq has blossomed into India’s leading jeweler, offering a stunning range of gold and diamond jewelry. With over 500 stores spread across the nation, Tanishq epitomizes excellence, customer-centricity, and innovation. Guided by values that marry tradition with contemporary appeal, Tanishq is dedicated to enhancing every customer’s experience, adding immense value to every interaction.

Enhancing Workforce Training with AI-Driven Learning

At RapL, we are committed to revolutionizing learning experiences through technology. We are excited to support Tanishq by providing our advanced AI-driven mobile learning solutions to their retail sales officers (RSOs). Our platform empowers 10,000+ RSOs across 500 stores PAN India, ensuring they excel in customer handling skills, product knowledge, and process understanding. With personalized learning paths, performance tracking, and detailed analytics, RapL helps identify and bridge knowledge gaps, ensuring each employee’s progress is closely monitored and productivity is continuously enhanced.

A Partnership Rooted in Excellence

Tanishq’s decision to partner with RapL underscores our shared commitment to excellence in training and development. Our proven track record of successful collaborations with industry leaders demonstrates our ability to deliver robust and effective learning solutions. By leveraging our platform, Tanishq ensures their retail sales employees are well-equipped to deliver exceptional customer service, reinforcing the brand’s reputation for quality and reliability.

Looking Ahead

We are excited to embark on this journey with Tanishq, helping them achieve their training goals and improve overall workforce performance. This partnership marks a significant step forward in our mission to provide top-tier learning solutions across industries. Together, we aim to elevate the retail experience, setting new benchmarks in the jewelry industry.

Stay tuned for more updates as we continue to innovate and drive success with our partners.

Welcome aboard, Tanishq! Together, we are set to achieve great milestones ✨🚀

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ISO 27001:2013

Overview

ISO/IEC 27001:2013 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance. The basis of this certification is the development and implementation of a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS) which defines how RapL perpetually manages security in a holistic, comprehensive manner. This widely-recognized international security standard specifies that RapL do the following:

  • We systematically evaluate our information security risks, taking into account the impact of threats and vulnerabilities.
  • We design and implement a comprehensive suite of information security  controls and other forms of risk management to address customer and architecture security risks.
  • We have an overarching management process to ensure that the information security controls meet our needs on an ongoing basis.

RapL has certification for compliance with ISO/IEC 27001:2013. These certifications are performed by independent third-party auditors. Our compliance with these internationally-recognized standards and code of practice is evidence of our commitment to information security at every level of our organization, and that the RapL security program is in accordance with industry leading best practices.

SOC 2

Overview

SOC 2 compliance is a set of standards that organizations use to ensure the security, confidentiality, and integrity of their systems and data. SOC 2 compliance is often required by organizations that process or store sensitive data. RapL has compliance with SOC2 Type II report.

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During the week, you’ll hear from us within 24 hours and if it’s a weekend, we’ll follow up on Monday morning.

If you have a question, please feel free to email at hello@getrapl.com